One message when a new technical module goes live, plus the working notes behind it: what changed in the curriculum, which exercises were rewritten, and which parts of the material learners kept getting stuck on. No daily mail, no sales sequences.
Tell us which module or tool is giving you trouble. Include the exact error text, the language or framework version, and what you already tried. Tickets that name the failing step get answered faster than general questions.
BrainCode Technology Institute, Flat 06, Davis Heights, Port Rileytown, MK3 7SA
Most questions about a lesson, an exercise, or a broken code sample get answered the same day. Pick the route that matches what you are stuck on.
Best for anything that needs a written answer: a concept that will not click, a module you think is out of order, or a request to reopen a closed exercise. Include the module name and the step number so we can look at the same screen you are on.
Reply within one working day, Monday to Friday.
info@braincancercentre.comUse the phone line when the problem is easier to talk through than to type out, for example walking through a failing build or a setup step that keeps returning an error. Have your notes open before you dial.
Weekdays, 09:00 to 17:00. Outside those hours, leave a message and we call back the next working day.
+44(0)7637877242Rarely needed, but if you are sending printed course material back or a signed enrolment form, the postal route is still open. Mark the envelope with the module reference so it reaches the right desk.
Flat 06
Davis Heights
Port Rileytown
MK3 7SA
Account access, module order, exercise resets, and how certificates are issued are all covered there. It is the fastest stop for the questions we get most often, and it saves you waiting on a reply.
Module questions, enrolment paperwork, and technical support all route through the same two lines. If you are mid-course and something in a lab environment is not behaving, mention the module code in your message so it reaches the right tutor.
Postal address
Flat 06
Davis Heights
Port Rileytown
MK3 7SA
Office hours
Monday to Friday, 09:00 to 17:30. Saturday sessions run by appointment for project reviews. Replies to written enquiries usually land within one working day, though module intake weeks can take longer.